Privacy Policy
At Vijayi, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our AI business optimization solutions.
Information We Collect
We collect several types of information to provide and improve our services to you:
Personal Information
- Contact details such as name, email address, phone number, and company name when you register for our services or contact us
- Billing information including payment method details for subscription services
- Communication records when you interact with our customer support team
Usage Data
- Information about how you access and use our AI solutions, including features utilized and time spent
- Technical data such as IP address, browser type, and device information
- Performance metrics and analytics related to your use of our optimization tools
Business Data
- Information you provide to our AI systems for analysis and optimization purposes
- Process data, metrics, and performance indicators used in our business optimization tools
- Results and outputs generated by our AI solutions based on your input data
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our AI business optimization solutions
- To process and fulfill your orders and subscriptions
- To communicate with you about your account and our services
- To analyze usage patterns and optimize our AI algorithms
- To develop new features and services based on customer needs
- To respond to your inquiries and provide customer support
- To send you important notices and updates about our services
- To monitor and analyze trends and usage patterns
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only under the following circumstances:
- With service providers who perform services on our behalf, such as payment processing, data analysis, or customer support
- With your explicit consent for specific purposes
- To comply with legal obligations, court orders, or government requests
- To protect our rights, privacy, safety, or property, or that of our users
- In connection with a merger, acquisition, or sale of company assets
- With aggregated, anonymized data that does not personally identify you
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission and storage
- Secure servers with access controls and authentication systems
- Regular security assessments and vulnerability testing
- Employee training on data protection best practices
- Strict confidentiality agreements with employees and service providers
- Incident response procedures to address potential data breaches
Your Rights and Choices
You have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to correct inaccurate or incomplete personal information
- The right to request deletion of your personal information, subject to certain legal exceptions
- The right to object to or restrict the processing of your personal information
- The right to data portability, where applicable
- The right to withdraw consent where we rely on consent for processing
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
International Data Transfers
As a Canadian company, we primarily store and process your information within Canada. However, we may transfer your information to other countries where our service providers operate. When we transfer your information internationally, we ensure that appropriate safeguards are in place to protect your privacy rights, such as standard contractual clauses or other legally recognized mechanisms.
Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period depends on the type of information and the purpose for which it was collected. When determining retention periods, we consider the following factors:
- The nature and sensitivity of the information
- The potential risk of harm from unauthorized use or disclosure
- The legal requirements for retention
- The purposes for which the information was collected
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we make changes, we will notify you by revising the "Last Updated" date at the bottom of this policy and, in some cases, we may provide additional notice such as adding a prominent notice on our website or sending you an email notification.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@vijayi-tuyuju.pics
Address: 475 Richmond St W, Toronto, ON M5V 2E9, Canada
Phone: +1 (437) 555-0198
Last Updated: November 15, 2023